Why did your battery warranty change?
At Electric Bike Company, we are constantly striving to improve our products and ensure the best possible experience for our customers. Recently, we have made significant advancements in our battery design, focusing on safety and longevity. These new batteries do not only meet UL safety standards but have also undergone rigorous testing and engineering to meet the highest expectations.
Our advanced batteries offer:
Safe and Secure Design: Our batteries are meticulously tested to meet UL safety standards, providing you with peace of mind.
Long-Lasting Performance: With improved battery technology, you can enjoy extended ride times and reliable power.
Superior Engineering: Each battery is crafted with precision to ensure optimal performance and durability.
Despite these improvements, it’s crucial for customers to regularly charge their batteries to maintain optimal performance. Unfortunately, we’ve observed that some customers continue to return batteries that have failed due to improper maintenance. Although the rate of such returns has not increased, the cost of manufacturing these advanced batteries is higher.
To offset these increased manufacturing costs and continue providing high-quality batteries, we have had to reduce our warranty period. We believe this balance allows us to offer superior products while maintaining our commitment to quality and customer satisfaction.
Why Choose Electric Bike Company Batteries?
Durability: Our batteries are designed to withstand various conditions, ensuring you get the most out of every ride.
High Capacity: We offer some of the highest capacity batteries available, so you can go further without worrying about recharging.
Fast Charging: Our advanced technology enables quicker charging times, so you can get back on the road faster.
Our batteries are built for longevity, power, and efficiency. Whether you’re commuting to work or embarking on an adventure, you can rely on our batteries to deliver consistent performance.
We hope this clarifies the changes and assures you of our ongoing dedication to innovation and excellence. For further assistance or questions, feel free to reach out to our support team