What is your delivery process like?

At Electric Bike Company, we ensure the highest quality, safety, and customization for every e-bike. Steps in the Delivery Process:

1. Order Placement:

   • Bikes are built to order and fully customizable.

   • Customers design their e-bike and place the order.

2. Parts Preparation:

   • High-quality parts are selected for each custom e-bike.

   • Skilled artisans craft wooden fenders or chainguards.

3. Paint & Decoration:

   • Each component is custom-painted to order.

   • The paint team ensures a high-quality finish.

4. Component Assembly:

   • Individual components are assembled with precision.

   • Custom-built batteries are tailored to each bike.

5. Bike Assembly:

   • Frames are aligned, wheels are fitted, and electronic components are integrated with care.

6. Inspection & Certification:

   • The bike undergoes thorough inspection and certification.

   • An authentication card signed by the builder is included.

7. Packaging & Delivery:

   • The bike is packed with care and dispatched fully assembled.

   • It arrives ready to ride straight out of the box.

Commitment: We appreciate your patience, allowing us to maintain high standards and deliver a truly exceptional e-bike. If you have any concerns or questions about the expected timeline, you can find more behind-the-scenes information on our creation process.