How do your batteries work?

At Electric Bike Company, we prioritize safety and innovation in our battery designs, incorporating unique features to ensure reliability and convenience. Here’s how our batteries work:

1. Retractable Charging Cord: Available exclusively on our Model C (legacy) and Model S (legacy) e-bikes, the internal retractable cord allows you to charge your e-bike from any standard 120-volt wall outlet. Whether you’re at home, in a coffee shop, or on the go, you can easily find a place to charge your bike.

2. Safety and Security Features: Each battery is equipped with a robust locking mechanism to prevent theft. The set of keys provided includes motion-sensored alarm keys. When the master switch is turned on and the alarm is armed, any attempt to move the bike will trigger the alarm, deterring potential thieves.

3. Individual Cell Fusing: For enhanced safety, every cell in our battery packs has its own fuse. This means if one cell encounters an issue, it will be cut off from the rest of the battery, preventing potential hazards and maintaining overall battery integrity.

4. Battery Lock: The battery locks securely into place with a dedicated set of keys, ensuring it remains stable and safe during rides.

By integrating these advanced features, we aim to provide you with a battery that is not only efficient but also safe and user-friendly. If you have any more questions about our batteries or need further assistance, feel free to contact us at Electric Bike Company Contact.

For more information on battery maintenance and warranty, please refer to our Battery Maintenance and Warranty Information FAQ.