What is the correct way to charge my e-bike battery?

To ensure safe and efficient charging, always turn both the bike and the battery off before connecting it to the charger. Charging while the bike or battery is in the on position can lead to improper charging behavior, which may affect performance or longevity. For best practices:

• Confirm that the bike and battery are completely off before plugging in the charger.

• Use the charger provided by Electric Bike Company.

• Avoid charging in extreme temperatures or wet conditions.

Following these guidelines will help maintain the health and performance of your e-bike battery over time. If you have any questions, our team is here to help!