Pricing & Payment
What happened to the Model E e-bike?
The Model R now comes equipped with all the options of the E and the starts at the same base price.
Does Electric Bike Company sell used EBC bikes?
No, Electric Bike Company does not sell used e-bikes. We are committed to providing our customers with brand-new, high-quality e-bikes that meet our r...
I've been approved by affirm. Where do I find that financing option at checkout.
We do not offer financing through affirm, however we offer two great options for you to finance your bike. The first is Bread Pay™. Pay for your order...
Are EBC bikes eligible for the California Ebike Incentive program?
Yes, EBC bikes are indeed eligible for the California Ebike Incentive program. You can find our eligible e-bike models listed on the official program ...
Can I link my order to my account if I created the account after purchasing?
Yes, absolutely! If you've created your account after placing an order and would like it to appear in your account, simply get in touch with our custo...
What is the California E-Bike Incentive Program?
The California E-Bike Incentive Project provides up to $2,000 of point-of-sale incentives to support the purchase of new electric bicycles (e-bikes). ...
Do you charge sales tax?
Yes, we do charge sales tax, but only for orders shipped within California. Here’s a breakdown of how it works: 1. Orders Shipped Outside California ...
Do you sell used EBC bikes?
Yes, we do offer used bikes as part of our demo fleet, often at a lower cost. If you're interested in purchasing one, we invite you to visit our showr...
I need help with payment
Thank you for reaching out to us regarding your payment concern. We apologize for any inconvenience you may be experiencing. To ensure a swift resolut...
Why is there a difference in pricing for items when purchased separately, part of a bundle, or with certain components?
The pricing variations arise from factors such as paint options, customization features, and variations in production time. Our support team is availa...
What financing options do you offer?
We offer flexible financing options through PayTomorrow, with plans tailored to different budgets and needs. You can access payment plans up to $10,00...