Policies

Our 30-day/50 Mile E-bike Return Policy Our 30-day/50 mile return policy is one of the most generous in the e-bike industry. Here’s how it works:  You...

We build, test, and inspect each ebike to perfection. Once we receive your order, you will receive a confirmation email and estimated delivery time. W...

Electric Bike Company has agreed to sell EBC bicycle(s) and/or other bike accessories, either directly or through a third party affiliate/retail deale...

Repairs are done Tuesday – Friday from 8am – 5pm and Saturday from 10am – 2pm. There is a standard 72 - 96 hours turnaround time for completion unless...

PAINT WARRANTY We offer a 30 Day Limited Warranty against defective paint and fading (excluding neon colors) to the original retail purchaser. EBC  Pa...