Warranty & Registration
Does unlocking Class 3 void the warranty on the motor or battery of my EBC bike?
No, it does not. Contrary to popular belief, unlocking your bike to Class 3 will not void the warranty on the motor or battery. Rest assured, your bik...
Will EBC still repair Legacy C & S Models?
EBC is dedicated to ensuring that all original model C and S owners receive the necessary support for their e-bikes demonstrating our ongoing commitme...
Why did your battery warranty change?
At Electric Bike Company, we are constantly striving to improve our products and ensure the best possible experience for our customers. Recently, we h...
What is the warranty period for e-bike controllers?
Our E-Bike controllers come with a 6-month warranty that covers normal wear and tear. Please note that this warranty excludes water damage and any cha...
How does EBC handle out-of-state warranty claims?
Electric Bike Company is committed to ensuring customer satisfaction even with out-of-state warranty claims. If you encounter an issue with your e-bik...
How do I register my electric bike?
On our Registration Page you will find a form. Please fill out that information and click submit to send us your registration information. There is ...
What is your warranty?
EBC 🇺🇸 - Local USA based Warranty and it’s 10 years (not one like many other imported brands) In the world of electric bikes, Electric Bike Company ...